CBSE Class 10 NCERT EconomicsChapter 5, CONSUMER RIGHTS
Understanding Economic Development
Class X CBSE Guide - CBSE Guess Questions - NCERT Guess
Cbse Guess Question 1: Explain the significance of RTI in
relation to consumers.
Solution: The significances of Right to
Information are:
a)
RTI about the particular
of goods and services that the consumer purchases is important to protect the
consumer interest.
b)
Important details like -
date of manufacture, MRP, batch number, expiry date, address of the
manufacture, weight of the content etc, should be necessarily mentioned on the
products.
Cbse Guess Question 2: Explain the consumer's 'right to
choose'.
Solution: The consumer has 'right to choose' a
product or a service and also we can reject it. For example, the gas supply
dealers may insist that you buy an oven from them if want a gas connection. But
then you may reject it by exercising your right to choose.
Cbse Guess Question 3: Mention the demerits of consumer
redressal process.
Solution: Please refer to answer of NCERT
textbook exercise Question No. 11 in -
Cbse Guess Question 4: What are the institutions setup under
COPRA for the redressal of grievances?
Solution: COPRA has setup a three-tier
institutions at different levels for the redressal of grievances:
1)
The district level court
which deals cases of claims upto ₹20 lacks.
2)
The state level courts
which deal with cases between ₹20 lacks to ₹1 crore.
3)
The national level court
which deals with cases of claims more than ₹1 crore.
Cbse Guess Question 5: Why are details on the pack of a
product given? Explain its significance.
Solution: The details are mentioned because
the consumer has a right to be informed about product or service that he
purchases.
Cbse Guess Question 6: Why COPRA is enacted in India?
Solution: Consumer Protection Act 1986 (COPRA)
is enacted in India with the following motives:
1)
To pressurize business
firms - to correct unfair business conduct and provide proper goods and
services.
2)
To protect the interests
of the consumers.
Cbse Guess Question 7: What do you understand by consumer
protection?
Solution: By consumer protection we mean the
protection of the consumers against the unfair and malpractices adopted by the
businessmen. These may be grouped mainly into two categories:
1)
Government measures.
2)
Voluntary measures.
Cbse Guess Question 8: How do the logos ISI, Agmark or
Hallmark help consumers?
Solution: These logos and certification help
consumers get assured of quality while purchasing goods and services. The organizations
that monitor and issue the certificates allow the producers to use these logos
provided they follow certain quality standards.
Cbse Guess Question 9: What is adulteration?
Solution: When some foreign matter, injurious
to health, is mixed with any good or natural production, it is called
adulteration. This is the most heinous crime against humanity.
Cbse Guess Question 10: Mention a few organizations that
provide certification of standardisation in India. What do you mean by ISO?
Solution:
1)
BIS and ISI
2)
Agmark
3)
Hallmark
It means International Organization for Standardization
which has its headquarter at Geneva. It does the Standardization work at the
international level.
Cbse Guess Question 11: What is the need for consumer
awareness? (Need of consumer consciousness).
Solution: The need for consumer awareness was
felt because both the manufacturers and traders can go to any extent out of
their selfishness. They can charge high prices, and resort to underweight and
under measurement methods. Their lust for money may lead to loss of money and
health of consumers.
Cbse Guess Question 12: What do you understand by the term ‘consumer
exploitation’?
Solution: When a consumer is cheated in any
way, either by the shopkeeper or by the producer, by giving him poor quality or
adulterated goods or by charging more prices for the commodity or a service, it
is called consumer's exploitation.
Chapter 5, Consumer RightCBSE Guide and CBSE Notes (Value Based Questions / VBQ)
The consumer movement in India, as
a 'social force', originated with the necessity of protecting and promoting the
interests of consumers against unethical and unfair trade practices. Rampant
food shortages, hoarding, black marketing, Adulteration of food and edible oil
gave birth to the consumer movement in an organized form in the 1960s. Till the
1970s, consumer organizations were largely engaged in writing articles and
holding exhibitions. They formed consumer groups to look into the malpractices
in ration shops and overcrowding in the road passenger transport. But recently,
India witnessed a sharp rise in the number of consumer groups.
a) How do consumer movements started
in India?
b) Why consumer movement started in India?
Solution:
a) Consumer movement started in India as a social force to
protect the consumers against the unethical and unfair trade practices.
b) Consumer movement in India started because of rampant food
shortages, hoarding, black marketing, Adulteration of food and edible oil in
the 1960s.
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